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No. 2 

 
DHL Upgrades Capacity on Dedicated Hong Kong-Shanghai Service

DHL has upgraded its uplift capacity on the Hong Kong-Shanghai segment by 35 percent in response to the tremendous growth in demand for express services in Asia.

Since mid-June, the five-times-weekly Hong Kong-Shanghai service, previously operated by a Dragonair A300B4, has been replaced by a Cathay Pacific-operated service with an Air Hong Kong Airbus A300-600F. The freighter, with a capacity of 47 tons, represents an increase in payload capacity of almost 35 percent; up from a previous 35 tons. Complete Article...
 
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DHL Cites Corporate Values in Changing its Cigarette Shipping Policy

DHL's adherence to its corporate values weighed heavily in the company's recent decision to curtail cigarette shipments to individual consumers. Complete Article...

DHL Helps the American Red Cross Deliver Relief Supplies to Flood Victims in Guyana

For years, DHL and the American Red Cross have worked together to provide much-needed disaster relief support to people across the globe. Complete Article...

 
 
DHL Invests $53 Million in New Multi-Function Center

DHL announced it will invest about $53 million in the expansion of its multi-function logistics center in Staufenberg... Complete Article...

DHL Wins European Investment Award for Prague IT Services Center

At the recent La Baule World Investment Conference in Europe, DHL was presented with the European Investment Award for the establishment of its global Information Technology Services Center in Prague, Czech Republic. Complete Article...
 
 
 
Ro-Ro Vessel

Ro-Ro vessel is the industry expression used to describe roll on or drive on and off transport vessels. As noted in this article on DHL Danzas Air & Ocean's transport of heavy industrial equipment, DHL will utilize specialized Ro-Ro vessels this year for transporting grape harvester machinery from Europe to South Africa. Complete Article...
 
Press Contacts:
Jonathan Baker
Richard Gibbs
Jackie Kates
Robert Mintz
1200 South Pine Island Road
Suite 600
Plantation, FL 33324
Phone: 954-888-7114
Email: doortodoor.newsletter@dhl.com

DHL does not sell, trade, or rent your email to third parties for marketing purposes.

Copyright © 2005 DHL International, Ltd. All Rights Reserved.
 
 
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DHL Upgrades Capacity on Dedicated Hong Kong-Shanghai Service

Uplift Capacity Increased by 35 percent with New Airbus A300-600GF

DHL has upgraded its uplift capacity on the Hong Kong-Shanghai segment by 35 percent in response to the tremendous growth in demand for express services in Asia.

Since mid-June, the five-times-weekly Hong Kong-Shanghai service, previously operated by a Dragonair A300B4, has been replaced by a Cathay Pacific-operated service with an Air Hong Kong Airbus A300-600F. The freighter, with a capacity of 47 tons, represents an increase in payload capacity of almost 35 percent; up from a previous 35 tons. DHL last upgraded the payload capacity on this route in June 2004, about a year after the service was first launched, in response to continuously increasing demand and surging intra-Asia shipment volumes.

"With the enhanced service, we are now able to offer customers greater uplift for their shipments to and from China, connecting through our Central Asia Hub in Hong Kong," said Jerry Hsu, president for Greater China and Korea, DHL Express. "We have been experiencing phenomenal growth rates in China over the last few years and it continues to be the driver of growth for DHL in the Asia Pacific region as a whole."

Over the last four months, DHL has been strengthening its dedicated Asia Pacific air network. In April, two new direct overnight express services were introduced - between Beijing and Hong Kong; and between Shanghai and the United States. The new services were launched shortly after DHL commenced a dedicated overnight service four times per week between Nagoya and Hong Kong in March.

"Surging shipment volumes on the Hong Kong-Shanghai trade lane has necessitated a capacity upgrade on this route. This is to ensure that there is adequate uplift availability in place to support the pace of the growth of DHL's business in those markets and across the Asia Pacific region," said Ross Allen, senior vice president of Aviation, DHL Express Asia Pacific. "This development also ties in with our long-term aim of having in place a line-haul network that is superior to the competition in terms of reliability, market coverage and cost efficiency."

DHL's dedicated air network in the region connects 27 destinations and is served by more than 20 aircraft in dedicated freighter operations. This allows capital cities and other major business centers to be interconnected through DHL's regional hubs and gateways, providing DHL's customers with overnight services across Asia Pacific.

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DHL Cites Corporate Values in Changing its Cigarette Shipping Policy

DHL's adherence to its corporate values weighed heavily in the company's recent decision to curtail cigarette shipments to individual consumers. An internal analysis of regulatory issues also led to proactive discussions involving Attorney General Eliot Spitzer's office, resulting in a collaborative agreement to curtail cigarette deliveries to consumers across the United States.

Taking a proactive stance on the cigarette shipping issue is clearly in alignment with one of DHL's key corporate values: To Act with Integrity.  To act with integrity - internally and externally - shapes the way the company works by examining its in-house processes and its conduct toward customers, business partners and the general public. By taking a proactive approach to prevent delivery of cigarettes to individuals nationwide, DHL has adhered to this key corporate value and has made clear that it does not want to be affiliated with illegal cigarette trafficking.

As the global leader in the express delivery industry, DHL recognizes that it is held to high standards in its business practices and the company requires the same of its vendors, employees and business partners.  DHL has consistently taken a leadership role and facilitated the establishment of policies with governmental agencies worldwide to ensure that safety and security are paramount in shipping activities impacting millions of customers around the globe. Company efforts to address cigarette shipments with the New York State Attorney General are an extension of these commitments.

DHL entered into discussions with New York Attorney General's office as cooperative partners in an attempt to address two basic issues: to curtail possible illegal shipments of cigarettes to minors, and to allay the cigarette tax evasion concerns of law enforcement organizations.  Prior to discussions about DHL's cooperation with the Attorney General's office on cigarette policy, DHL's leadership came to a decision that shipments of cigarettes to individual consumers did not factor into its long-term business strategy. It is however, company policy to continue cigarette shipments to properly licensed and law-abiding commercial establishments, as these transactions readily conform to legal mandates and form a part of legitimate interstate commerce.

Under an agreement with New York Atty. Gen. Eliot Spitzer, DHL becomes the first major shipping company to agree to a ban. "We hope other shippers will follow DHL's lead and refuse to do business with Internet and mail order cigarette retailers who routinely flout the law," Spitzer said in a statement.

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DHL Helps the American Red Cross Deliver Relief Supplies to Flood Victims in Guyana

For years, DHL and the American Red Cross have worked together to provide much-needed disaster relief support to people across the globe. Building on this established relationship, the American Red Cross approached DHL earlier this year to request assistance in supporting flood relief efforts in Guyana.

Continuous rainfall that began in late December 2004 and persisted throughout much of January 2005 resulted in more than 42 inches of rain and some of the heaviest flooding in Guyana in more than a century. The government of Guyana declared several densely populated regions, including areas around the capital of Georgetown, to be disaster areas. It is estimated that more than 120,000 people in Guyana were affected. Although the rain eased in February and most flood waters receded from all previously affected areas, heavy rain fell again in April, further affecting some communities.

As Guyana struggled to recover from nature's brutal events in early 2005, DHL helped the American Red Cross deliver supplies for the medium-term assistance phase of this disaster, which helped relief agency activities through the country's rainy summer season. During this phase, the American Red Cross focused on building the capacity of the Guyana Red Cross and vulnerable communities with community-based disaster preparedness and first aid. DHL's donation of free shipping ensured that the American Red Cross was able to provide 1,210 much-needed first-aid kits to the Guyana Red Cross to support these activities.

"The American Red Cross relies on the generosity of individuals and corporations to carry out its humanitarian efforts overseas.  We would not have been able to deliver these first aids kits without the support of DHL. The collaboration between the American Red Cross and DHL is an excellent example of how our combined efforts can make a difference to those in need," said Lauri Rhinehart, director, Disaster Fundraising for the American Red Cross.

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DHL Invests $53 million in New Multi-Function Center

DHL announced it will invest about $53 million in the expansion of its multi-function logistics center in Staufenberg (near Kassel), Germany. Approximately 300 new jobs will be created at the new 50,000-square-meter facility. The expansion of DHL's logistics capabilities is being carried out in direct response to customers' specific needs for integrated logistics services. The center is scheduled to begin operations in October.

DHL already operates a parcel center, an express terminal and a fulfillment center in Staufenberg. The new multi-function logistics center will be integrated into the existing infrastructure on a total area of 90,000 square meters. The facility will offer services covering the entire value chain for mail-order and Internet retailers, in particular: from traditional warehousing through order picking and the distribution of consignments to invoicing. At full capacity, the facility will be able to handle roughly five million more consignments a year.

"Staufenberg is the third state-of-the-art logistics platform established by DHL in the last six months. Like the expansions of our facilities in Greven and Bremen, our customers here will also profit from integrated solutions and improvements in service quality. And DHL is once again proving to be a job engine for people in the region," says Dr. Peter Kruse, CEO of DHL Express Europe.

The new multi-function logistics center broadens the scope of services offered on-site because it is directly connected to the DHL transportation network thanks to its proximity to the local DHL parcel center and the DHL express terminal. The facility's central Germany location, in combination with the existing fulfillment center, will allow for a substantial extension of order processing times. For example, domestic shipments received by DHL well after midnight will still generally arrive at their destination in Germany the following day.
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DHL Wins European Investment Award for Prague IT Services Center

At the recent La Baule World Investment Conference in Europe, DHL was presented with the European Investment Award for the establishment of its global Information Technology Services Center in Prague, Czech Republic. The 2005 European Investment Awards honor the three best foreign investments in that continent. The La Baule Conference is under the patronage of the European Commission.

While DHL has been operating in the Czech Republic for 17 years, the IT Services center is the company's biggest single investment to date in the country. In operation since June 2004, the DHL IT Service Center in Prague currently employs more than 900 highly skilled IT professionals and houses more than 600 computer servers.

"We are delighted to be recognized for our investment in the Czech Republic," said Dr. Peter Kruse, CEO of DHL Express Europe, while accepting the award in France. DHL's $602 million state-of-the-art Information Technology Services Center is the largest investment in the service sector in the Czech Republic. "This first-class facility will further strengthen the global IT performance of DHL and, together with the Centers in Scottsdale, U.S. and Kuala Lumpur, Malaysia, provides solid and reliable operations around the clock. DHL is providing a source of quality information technology to customers and stable employment to the region, as well as becoming an important source of secondary investment," said Kruse.

Stephen McGuckin, managing director of IT services, said "The set of criteria we used for finding a location in Europe - availability of a skilled and flexible labor force; well-established and reliable telecommunications networks; good air links; support from the government; and the opportunity to reduce costs - have been fully realized. We made the right decision when choosing Prague for the location of the IT Services Center."
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"Ro-Ro" is the industry expression used to describe roll on or drive on and off transport vessels. As noted in this article on DHL Danzas Air & Ocean's transport of heavy industrial equipment, DHL will utilize specialized Ro-Ro vessels this year for transporting grape harvester machinery from Europe to South Africa.

DHL Grows to Manage 70 Percent of Shipments of Agricultural Equipment In and Out of South Africa

In 2005, the value of imported heavy agricultural equipment, ranging from conventional tractors to 20-ton harvesters, will exceed $451 million - an increase of some 270 percent over five years. Accordingly, the import and export of "capital whole goods" for the agricultural industry is an area of significant potential growth over the next decade.

Despite their bulk, today's tractors, balers and harvesters are highly sophisticated equipment and the logistics involved in their transport internationally are equally sophisticated and specialized. The value of this equipment can range from $300,000 to $1.5 million or more per unit, and with more than 2,000 different items, proper shipment methods are critical to ensure that costs are minimized and damage or loss in transit eliminated.

A master of the complexities that surround the importation of heavy machinery, Wynand van Jaarsveld, has managed the agricultural division of DHL Danzas Air & Ocean for the past eight years. From a very small base in 1998, the DHL agricultural division team in Johannesburg, Durban and Cape Town, South Africa today handles 70 percent of inbound and outbound air and ocean shipments of agricultural equipment in South Africa.

A secondary freight market in Africa often sees agricultural machinery imported into South Africa re-exported to other African countries including Zambia, Zimbabwe, Mozambique, Malawi, Lesotho, Mauritius and Madagascar.

Among other orders, van Jaarsveld has 11 huge grape harvesters on the water destined for Cape Town. Manufactured in France by Broad, the harvesters will soon be deployed into the Cape wine lands to do their bit in the 2005 grape harvesting season that commences in January.

Grape harvesters are not only as heavy as other conventional crop harvesters, but considerably taller given the requirement to move over the rows of vines while gathering grapes. Special Ro-Ro (roll or drive on and off) vessels will be used to bring them to Cape Town.

Van Jaarsveld leaves nothing to chance. When the Ro-Ro vessel docks at Cape Town, he and specially trained DHL staff will be there to personally drive them off the ship. "These are very sophisticated machines fitted with intelligent electronic control systems, global positioning systems (GPS), soil variation detection equipment, power steering and good sound systems," says van Jaarsveld. "This equipment has to be handled with great care through every aspect of the journey from country of origin to country of use."

The overall logistics and documentation required to ensure the proper insurance, import permits, customs clearance, bills of lading and other regulatory requirements also demands great attention to detail. For van Jaarsveld, the key to successful transportation of agricultural machinery, whether it is the components for huge center-pivot field irrigation systems assembled on the farm or a fully assembled and highly specialized peanut harvester, is specialized product knowledge.

"We are able to use this knowledge for the benefit of our agricultural equipment franchise holder customers. We know how to get the most tractors into a single container and how to position harvesters on Ro-Ro vessels to minimize the area they occupy to contain the overall cost charged on a rate per square meter."

When there are 11 mechanical beasts of the size of a grape harvester on a single vessel, the savings can add up considerably. As van Jaarsveld says, that's where the real job satisfaction comes in: "When I'm getting the best possible deal in order to pass savings on to my customer, you'll know it by the size of the smile on my face."


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Press Contacts:
Jonathan Baker
Richard Gibbs
Jackie Kates
Robert Mintz
1200 South Pine Island Road
Suite 600
Plantation, FL 33324
Phone: 954-888-7114
Email: doortodoor.newsletter@dhl.com

DHL does not sell, trade, or rent your email to third parties for marketing purposes.

Copyright © 2005 DHL International, Ltd. All Rights Reserved.