Loop Consulting Group

Which picture did you like best this new one or my old one?(Vampire teeth are a Halloween issue only) it’s too bad ‘cause I kind of like’em.

New Me
Old Me
 
Trick or Treat.
October.2003, N.6
Read Time, 2:55 min


In last month issue of Emi we had a tie in our “It’s Your Call” session; all options received the same amount of votes. In order not upset some of my readers and pleases others I’m going to do what’s fair… and write about something else. Hey, fair is fair.

In this issue: Are enewsletters a good branding tool? Maybe, read on...

Don’t forget to read the P.S. message.

As usual just click “reply” and send me your thoughts.



Marcos J. Menendez
President
LCG

P.S. If you enjoy our newsletter Emi, please add, copy/paste, this specific email mm@gm44.com to your email address book or white list. To insure that you receive our newsletter and it’s not deleted by junk/spam filters.

 
   
   
 
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3 Ways To Help You Build A Great Brand

First of all what is branding exactly? As defined by The American Heritage® Dictionary, it is to impress firmly; fix ineradicably (it’s a big word for me too). Of all the definitions available, I like this one the best, because it is every marketer’s and advertising agency’ golden dream-to be able to impress or fix ineradicably a brand in the mind of a person.

Just in case you don’t think we’re all ineradicably well branded. Think about this… who say’s “Just For The Taste Of It” hint D_ _T C_ _ E or “Built F _ _ D Tough” or how about this one, it’s a little tough but if you’re the first one to reply with the answer, I’ll mention you as the “Brand King” on November’s Emi issue, drum roll please…. who says “Fly The Friendly Skies” to send your answer click here.

Ok, so you pretty much see how powerful branding can be and how it impacts our perceptions and purchase decisions.

But can an enewsletter or similar publication be an effective branding tool?

Up to the last month my answer was no.

But something happened to me in my Toastmasters meeting that got me thinking…. A fellow Toastmaster approached me after the meeting and invited me to judge a contest on public speaking. She said “Why don’t you come to the contest and bring Loop Consulting with you.” At first that statement didn’t seem like much in it of itself, but if you think about it she said “bring Loop Consulting with you”.

Bring Loop Consulting with me? I’m part of Loop as well as other people, but I can’t pack Loop up and take it with me, there is no object called Loop Consulting Group? Or is there?

You see she is a schoolteacher, she has no business need for our services or shouldn’t be interested in them. But she receives our enewsletter, Emi, on a monthly basis and reads it because she knows me… and in her mind she has separated Loop Consulting Group from myself.

By the way, this is the only communication she gets regarding Loop.

The same way Amway or Nike have become something: entities separated from the individuals that run them… they’ve become brands.

We’re obviously not Nike, but branding happens at all levels and at all levels brands start developing their own identities.

Amway does not make any of its product neither does Nike anymore. They are pure brands, a thought with a logo.

“People think Nike's core business is sneakers, but Nike says it's product development and marketing. It out sources manufacturing so it can concentrate on creating and selling new products” writes Maria Atanasov for Fortune Magazine more. (Made in Indonesia, ring a bell)? They are brands with deep market penetration and awareness.

In the eyes of my fellow Toastmaster, Loop Consulting Group has just become something, perhaps something good, even a brand… or at least something you can bring with you. Like a key chain, hey, were did you leave Loop Consulting? Oh, they’re on top of the counter.

What can your eNewsletters do to serve your branding efforts?

It can provide:

Excellence. It is my deep-seated belief that the best branding your enewsletter and your company can do is to deliver excellence in all aspects of your business. Nothing makes a clients remember your product or service more than excellence, satisfaction or a good experience. No matter what the brand experts say…excellence is it.
Repetition. Or frequency, the classical branding tool. Maintain a constant repetitive image or message across all customer points. The more they see it, the more likely they are to recall it in the future. “It’s not TV, its _ _ _” You see, repetition. Enewsletters should be sent out at least on a monthly basis, this provides for both frequency, message and logo placement. Check out the masthead of this newsletter. Newsletter name, company logo and message. I’m not the only one, look at this issue of the U.S. Olympic enewsletter.
Interactivity. Enewsletter allow the reader to respond instantly to a question or a call to action. They allow people to interact with your brand and let them communicate with your company. You are more likely to remember an experience where you interacted with someone in a company, than a moment where you were exposed to a one-way message, like a street billboard.

Do you remember your last customer service call or email you sent a company? Was the interaction a positive one or a negative one? See what I mean.

Bottom Line: The best enewsletter branding you can do is to be there consistently for your clients, with an excellent product or service and unyielding dedication to ask, answer and solve.

How do you do your branding? Click here to tell me.

Show them you know how to brand. Forward this article to a friend by clicking here.

See you next month.

Marcos and group, making enewsletter that follow our own advice!

P.S. Did you like this article? Show me some love and feedback, ‘Rate It’ using the form in the left hand column.

 
   
   
 
Hey, It’s Your Call.

Three potential options, your vote, winner becomes next month's article. Hey, it's your call.

I’m thinking about eliminating this section. I find it that I write and provide better information if I’m inspired by daily events and experiences, than by presenting three subjects and asking you to vote on them, what do you think? Should I keep this session? Do you prefer to vote or be surprised?

Keep the session
Loose the session

See an example of this section in last month’s issue, click here.


Don’t like my selection, email me with your suggestions. What would you like to know more about?

 
 
 
Kudos

Many thanks to Ignacio Pena, Sales Director for the Ceramic Tile Group, for his encouraging comment.

"Thoroughly enjoyed your newsletter and I'm delighted to be on the
subscriber list. Keep 'em coming!"

We will, Ignacio!

Loop Consulting Group  

Loop Consulting Group helps businesses use eNewsletters to achieve their marketing, sales and communications goals successfully.

Loop Consulting Group
PO BOX 227335
Miami, FL 33122
P: 305.505.5393

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