| Ok,
so you thought about it and think that a newsletter program
will do your business some good. You're right, you are on
your way to deepening existing client relationships, developing new
clients and most important of all...increasing sales.
But
before we start let me "paint you a picture" of what a
newsletter can do:
Imagine
a public relations company, lets call them "We Make
You Look Good and Associates" (or add your company
name here) that has a good clientele base and wants to keep the
their clients by communicating with them regularly (relationship
building) making sure they don't forget them.
WMYLG & A's 2003 marketing goals are to increase client
retention (PR companies have high client turn over rates,
but who doesn't) and establish themselves as expert
media communicators (a.k.a sell more now!)
They
will do this by sending their profile clients a monthly newsletter
(the tool) on improving their corporate reputation
in the community and getting the most exposure from the press. Their
clients will find the content interesting, helpful and full
of tips that can be put to work immediately.
If
they do a good job WMYLG & A will establish itself as an
expert in front of their clients eyes and will consistently
remind their clients that they are available to help
them when needed. A simple reply or forward from one of their clients
and its, "welcome new business"-simple and effective.
Very much like what we are doing with Emi.
Ok
enough with the "picturing" let's get started.
How To Start Your Own eNewsletter Program? Part II.
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Step
4. Developing an email list of readers.
Chances are that you already have a nice list of contacts you
do business or networking with, they will become your "core"
or initial list of people who most likely are interested in
your product or services and have a need for your solutions.
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Go
ahead, start your newsletter program directed towards them. But
be sure that you can allow your list to grow by providing the minimum
required subscription points or the places where people can sign
up, which are:
* Your website
* Your own newsletter
List management or the process of adding or deleting subscribers
names can be handled automatically by your newsletter delivery service
provider (more on them below), the majority of the outsourced delivery
services or the software that send the newsletters offer an automated
way (a little form that pops up and saves the info on a list) of
allowing potential subscribers to sign up or remove themselves from
the list. An example of this is Emi's subscription
page or you can click on the "Subscribe
Now button" on the upper left hand column to see it in
action.
Step 5. Determining
the cost of an eNewsletter program. The 4 basic costs associated
with this type of marketing tool are:
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Content
- Will you write it? Or Will you pay someone to write it for
you? Prices vary-it depends on the writer. |
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Design
- A one-time expense. Will you design it or will you pay some
one to design it for you? The cost for a professional looking
template should be between $400 and $900 for a nice graphical
layout.
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Delivery
- an outsourced sending and eNewsletter tracking service costs
from $20 (about 2,500 emails sent) to $1000 (100,000 emails
sent or more) per month depending on the size of the list. Well
worth it. |
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Management - You can manage your our program
or hire some one to do it for you and that depends on who you
hire. |
Just
so you have an idea, we charge $1000 to completely develop and set
up a ready to go newsletter program. Everything motioned above and
a few more details. (This is not a sales pitch...)
Step
6. Delivering and tracking your eNewsletter
campaigns. I recommend that you outsource sending to an
email delivery service such as: (we don't get any money for recommending
them, but we've tried them all):
Gotmarketing's
Campigner
Roving's- Constant
Contact
Imakenews
The
benefits of outsourcing your delivery are that they will
manage your email list and provide you with newsletter tracking
reports. The tracking reports can show you how many people
opened your newsletter? How many people subscribed or unsubscribed?
or How many emails got delivered and how many did not and why? Based
on our experience with eNewsletter programs this is the best way
to go.
You
should have enough information here to give you a good outlook of
what it takes to set up a newsletter program. If you have any questions
or comments just email me.
Don't
think about the program too much; just get it out the door.
It doesn't have to be perfect; it is a working document that as
long as the basics are there (see above) each launch is a new opportunity
to improve on it.
See
you next month.
Marcos
P.S.
Don't forget to vote for next moths article, In Emi's "Its
Your Call" section.
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