How To Design Your eNewsletter For Quick Reading

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Summary: If your eNewsletter is going to B2B recipients, the core tactic is to make your eNewsletter as easy as possible for your readers to quickly scan through. This calls for rethinking content format and layout. See how to below...

How To Design Your eNewsletter For Quick Reading

I have to confess to you - I am an addict.

I am addicted to studies and data about the email/eNewsletter business. I am always searching for them and stashing away my findings. I have a particular hunger for studies about eNewsletter readership and how to improve it. I devour them.

Recently I came across a report that I want to share with you. This report from Nielsen Norman Group started me to thinking that we need to be more realistic about what we expect from people to whom we send our eNewsletters.

Make It Easy For Scanners

This study showed that "Newsletters must be designed to facilitate scanning." source.

To be specific, 19% of the eNewsletters were read thoroughly. "The dominant mode of dealing with email newsletters is to skim them," says NNG.

Now, wait a minute. Does this mean that eNewsletters are not very effective? Our interpretation is to the contrary. If 19% of the letters are being read thoroughly that's just great. But it also means that we need to set up the letters so they impart their messages more easily to those how quickly scan through them.

We Take It To Heart - And Put It In Practice

As you may have noticed we have redesigned our eNewsletter "Emi" to better accommodate the scanners.

Our objectives in this redesign were simple:

We needed to make the issue more "scanable" by using an executive synopsis, more subheads and shorter paragraphs.
We needed to shorten the length of the content without sacrificing voice and message.
We needed a cleaner and more refreshed look consistent with our new website.
We needed to make it scan friendly by presenting key parts of the content in bullet point format.
We needed text setup that corresponds with the way people read. That means starting your most important content at the left margin and running it clear across the page.

How About Visuals?

Concern: Many users opt to cancel the display of images in their inbox. Outlook 2003 and Gmail have this characteristic as a default feature.
Solution: Create an online version of the eNewsletter so that those who cannot or do not want to see images in their inbox can click on a text link to view the eNewsletter online. Also, offer a text version only for those readers.

That's Our Case History - Now You Can Do The Same

OK, readers, you can see that we are practicing what we preach. In solving our own situation, we have set up an example for you.

As always, we are here to help. If you are interested in starting or improving on your eNewsletter program contact us.


Marcos J. Menendez
President
Loop Consulting Group, LLC
mmenendez@loopconsulting.com
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Loop Consulting Group helps businesses use eNewsletters to achieve their marketing, sales and communications goals successfully.

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